Author: De l’ombre à la Lumière
-
AI for humanitarian action: Opportunity or Risk?
The humanitarian landscape, like all other sectors, is undergoing a digital transformation. More and more solutions are being delivered in the field using digital tools and platforms, from mobile applications for cash transfers to satellite imagery for disaster response mapping. This digital shift generates massive amounts of data—beneficiary information, operational metrics, environmental data, and real-time…
-
Are we failing with AI too?
So far, we failed to adapt our living habits to reduce our carbon footprint or destruction of biodiversity, to quote only a few of humans’ impacts on our planet. Air travel is booming, meat consumption is expanding, overfishing is destroying our oceans, animals species are disappearing at a never seen rate. Despite mass awareness campaigns…
-
How Robot Recruiting is killing Diversity
An upcoming crisis in the age of AI Managers, recruiters, and job seekers were promised that AI-driven hiring would make the process faster, fairer, and more efficient. Instead, what we got was a system that strips away human judgment, favors homogeneity, and turns job applications into a bitter rejection process. AI and automation in recruiting…
-
Measuring performance for the customer
While many corporates have launched customer centricity programs, they also need to answer the question on how to measure their effectiveness in driving customer preference. Why is it important to measure performance for the customer, in addition to the traditional financial metrics? What are the right metrics and how to select them? This article will…
-
The new normal is just a fast forward
Who would have ever imagined that in our lifetimes we would be wearing masks in the streets, international travels would have stopped and work from home would become the standard? Sociologists, politicians and corporates are devoting research and resources to predicting the upcoming world, “the new normal”. Has the world been really transformed by Covid-19…
-
Customer-focus? Customer-centric? Customer-led?
With the explosion of transparency in how brands manage and treat their customers (price comparisons, quality of service, brand reputation on social media – to quote only a few), more and more corporate have recognized that winning a customer is less and less about price competition and product differentiation, and more and more about providing…
-
Global Corporate Challenge – the Pokemon Go for corporates?
Global Corporate Challenge (GCC) is an online platform, developed over a decade ago to improve the health and performance of employees around the world. The principle is simple – you form teams of 7 within your company (as long as your company participates) and each team member records its daily activity (captured by a step tracker)…
-
Interview #6: le point de vue de Chris Roig-Ramos chez BlaBlaCar “l’assurance permet de renforcer la confiance”
Chris Roig-Ramos est Business Development Manager chez BlaBlaCar, en charge de l’assurance. BlaBlaCar vient de signer un partenariat européen avec AXA et propose des couvertures gratuites à ses membres depuis le 18 mai. Quel rôle joue l’assurance dans votre activité? L’assurance nous permet de rendre le covoiturage encore plus fiable. Même si l’assurance du…
-
How to pick your boss?
As a candidate, when applying for a job – whether internal or external, there is often a feeling that selection is a one-way street: you are the one being picked. There are certainly other candidates, and everyone is on his or her best behavior to get the job. Still, as much as one might want the position, it is equally important…
-
Interview #5: Le point de vue de Paulin Dementhon chez Drivy “notre service ne pourrait pas exister sans assurance”
Paulin Dementhon est Fondateur et Président de Drivy. Drivy est le leader européen de la location de voiture entre particuliers avec 500 000 membres en France, Allemagne et Espagne. Quel rôle joue l’assurance dans votre activité? Notre ambition est d’être la meilleure plateforme au monde pour la location de voitures. Cela s’appuie sur deux…
Conseil en stratégie et organisation 